You need to connect with your customers.
They need to feel seen, heard, and understood.
Your customers need to identify with you. If you're too concerned with being seen, heard, and understood yourself, you won't be able to connect with your customers.
Instead of being so self-absorbed and looking for validation from your customers, focus your attention on seeing, hearing, and understanding them.
Not sure what I mean? Check out this video to learn more:
